15-Day Return Policy for Jewelry

At ARSH, we believe in offering jewelry that makes you feel beautiful, confident, and happy. That's why we offer a 15-day return policy on eligible items, so you can shop with peace of mind. We want you to love every piece you order, but if for any reason you’re not completely satisfied, we’ve made our return process simple and straightforward.

Why Shop With Confidence?

• 15-Day Risk-Free Returns: We give you 15 full days from the day you receive your jewelry to ensure it’s the perfect fit for you.
• Simple and Hassle-Free: Returns are easy to process, and our team is here to assist every step of the way. No stress, no worries.
• Quality You Can Trust: We stand behind the quality and craftsmanship of every piece we offer. If your item isn’t exactly what you were expecting, we’ll make it right.

Eligibility for Returns:

• Jewelry Items: All non-customized jewelry is eligible for return within 15 days of receiving your order.
• To qualify for a return, your item must be unused, unworn, and in original condition, with all packaging, tags, and documentation intact.
• Customized Jewelry: Customized, personalized, or made-to-order jewelry is not eligible for return. These unique, one-of-a-kind pieces are created just for you and cannot be resold.

How It Works:

1. Contact Us within 15 days to initiate your return. We’ll help guide you through the process with ease.
2. We’ll provide you with a return authorization and, if applicable, a prepaid shipping label to make your return as simple as possible.
3. Pack your jewelry securely in its original packaging to ensure it arrives back to us in pristine condition.

What Happens After You Return Your Jewelry:

• Once we receive your returned item and confirm it’s in original condition, we’ll process your refund to your original payment method.
• Refunds are typically issued within 3-7 business days, depending on your bank or payment provider.

Important Notes:

• Items purchased during sales, promotions, or clearance are final sale and are not eligible for return.
• We recommend using a trackable shipping method for your return, as we cannot be held responsible for lost or damaged items.

Customized Jewelry:

• Please note that all customized, personalized, or made-to-order jewelry is final sale and cannot be returned under any circumstances. These pieces are made especially for you, and we hope you’ll love them as much as we do.

At ARSH, we’re passionate about providing jewelry that you'll cherish for years to come. If it’s not the perfect fit, our hassle-free return process ensures you’ll be taken care of.

Have any questions? Our customer service team is always here to assist you and make your shopping experience as smooth as possible.